Toshiba Laptop Battery

My Dad and step-mom bought this Inspiron 1501 laptop for me around January 2007.Toshiba Laptop Battery It is now March 15th 2008. Today tech support tells me the battery is nearing the end of its life. Literally less than 1.5 years and the 6 cell lith-ion battery in this thing is dying of electronic cancer. That is nuts. This is my first experience with laptops and laptop batteries, and I still expected to go about 2 to 3 years before experiencing issues with batteries that I have heard of.

As pleased as I am with the Inspiron 1501 product, I am completely not with the batteries that dell sells.Toshiba Satellite 1900 Battery, Toshiba Satellite A60-662 Battery, Toshiba Satellite A65 Series Battery, Toshiba Satellite 2100 Battery I see reviews are terrible for this battery in the products center of the dell site, but the 9 cell seems to have gotten good ratings which I have yet to read. My qualm is if dell is cheap enough to outsource to foreign countries for cheaper labor/production, then I assume the company will be cheap enough to dismiss customers on the basis of battery issues (I firmly believe that countries economies crumble when they oursource jobs to people other than their own; less jobs, less money spent by consumers, etc etc at the gain of the 1 person or group that owns the company, rather than the country and its citizens). Toshiba Satellite 2100 BatteryAnyhow I am sorry to interject that, but I felt it was necessary to stress a point that logically supports my conclusion of companies dismissing customers on the basis of having to replace any items or parts whatsoever.

I am a college student for web/software development and constantly need portability for notetaking and working on code on the fly (being hearing impaired and handwriting doesn't work at all, being a fast typer and reading lips while typing I can do well). Quickly getting to a point where I will have to plug the laptop in any time I use it defeats the purpose of laptops and the concept of portability. This system could very well become a simple sleek desktop computer which is what happens when a battery cannot be put in it or maintained. Being a full time student like many in the country and world, we're quite financially disadvantaged and cannot justify 135 bucks for another battery that will fail in 1.5 or less years, nor 300 bucks for the 9 cell battery.

Now we all know upset customers have threats to vent and what not, I don't. But I can share what a likely outcome will be of my upset. If dell will not make amends and compensations to it's victims of shoddy batteries, I myself would not purchase another dell product or recommend dell products (at least laptops anyhow) on the basis of marketed portability that quickly resolves to un-portability (deception, misleading) at precisely some very small point in time beyond the warranty coverage time. Toshiba Satellite A65 Series Battery,I find it highly suspicious that any part of any purchased product begins to die rapidly or loudly very shortly after the warranty goes kaput. In liu of my choice when the time comes to not use dell products or not recommend them, Toshiba Satellite 1900 Battery, Toshiba Satellite A60-662 Battery, Toshiba Satellite A65 Series Battery, Toshiba Satellite 2100 BatteryI know of one or two people with direct associations to business accounts that use and purchase dell products. It would be sad for dell if those accounts were horrified by my story about shoddy batteries and such, and took computing business elsewhere.
In my role as Channel Community Manager, I’ve enjoyed getting to know the members of our cross-functional team and I look forward to sharing their perspectives with you here on this blog.

First up, I recently talked with Andy Hochhalter from Americas Sales Operations about one of the hottest topics around. Namely, how can channel partners work with Dell without fearing for the livelihood of their own business?

Andy explained that partners are primarily concerned with how Dell will use their end-customer information, and whether it will be used to feed Dell's direct sales activities. To help alleviate these concerns, we created the Deal Registration program. Toshiba Satellite A60-662 Battery,This program allows partners to access preferred pricing for a specific end customer and simultaneously restricts the deal from Dell's direct sales teams for a specific time period.

In addition, there has been a lot of talk about Dell’s internal culture -- with some industry watchers doubting our ability to adapt for the channel. Greg Davis, VP and General Manager of the Americas Channel Group, has made his message very clear to Dell’s direct sales reps: Respect partner deals. He is also actively engaged in resolving any conflicts. It was a learning process initially, but we're now able to focus on fine-tuning our program.

For example, Greg has established a “neutral” compensation program for Dell sales reps. It is designed to remove any motivation not to forge channel partnerships. In addition, we’ve recruited channel veterans who have helped us accelerate the speed in which we can build out a partner program.

In fact, Andy gave me the scoop on how the PartnerDirect program is currently evolving. He stressed that our goal is to be the best in the industry for partners who truly add value to the end customer. Toshiba Satellite 1900 Battery, Toshiba Satellite A60-662 Battery, Toshiba Satellite A65 Series Battery, Toshiba Satellite 2100 Battery The perfect fit is in niche markets, where our partners bring incremental value beyond what Dell can offer through direct sales. This value-based model will help partners be successful, and give them a way to emphasize the specific benefits for customers.Toshiba Satellite 1900 Battery, Tangible value for partners and end customers will eliminate fear over time.

I'm so excited to be a part of this revolutionary new program for Dell, and look forward to sharing more thoughts from our team members.